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Effective utilisation of ICT is the key to business success: case study of SMEs in Zimbabwe

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dc.contributor.author Ruvinga, Caroline
dc.contributor.author Zhou, Munyaradzi
dc.date.accessioned 2019-02-11T10:38:13Z
dc.date.available 2019-02-11T10:38:13Z
dc.date.issued 2014
dc.identifier.issn 2278-0661
dc.identifier.issn 2278-8727
dc.identifier.uri http://www.iosrjournals.org/iosr-jce/papers/Vol16-issue1/Version-9/H016194550.pdf
dc.identifier.uri http://hdl.handle.net/11408/3448
dc.description.abstract The focus of this paper is to analyse the utilisation of information communication technology (ICT) among small and medium enterprises (SMEs) in Zimbabwe, as one of the major factors contributing to their limited growth. The data was collected using interviews, questionnaires and observations. The findings revealed that most SMEs have and are still increasingly acquiring state of the art information communication technologies but are not fully utilising the technology which has a negative impact on profit margins, market share and overall business effectiveness. The research paper recommends intensive training programs and workshops for SME owners on effective utilisation of ICT for them to experience business growth and success. The findings avail valuable information to both the Zimbabwean SME community and the entire business community in the country in terms of development of economy and creation of employment opportunities. en_US
dc.language.iso en en_US
dc.publisher IOSR Journal of Computer Engineering en_US
dc.relation.ispartofseries IOSR Journal of Computer Engineering;Vol. 16, No. 1: p. 45-50
dc.subject Information communication technology en_US
dc.subject Small and medium enterprises en_US
dc.subject Acquisition en_US
dc.title Effective utilisation of ICT is the key to business success: case study of SMEs in Zimbabwe en_US
dc.type Article en_US


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